Account

On the Homepage, click on Register link and choose ‘Register as a client.’ Fill in all the required fields and submit it. You will receive a confirmation email from us. On the email, click on confirm button and login to your account with your username and password. Now your account is activated.

Project

Under ‘New Project’ menu you can submit your requirement. You need to provide project details such as project description, project cost, content length, etc.
No. We don’t charge from our clients. You can post any number of projects anytime. No charges are applicable for posting projects.
Definitely! On 'New Project' page there is a button “View Demo.” Click on this, and you will get a sample filled project. It will help you to create your requirement.
Minimum project cost for ‘per project’ type is Rs.50 for Indian clients and $1 for global clients. Minimum project cost for ‘per word’ type is 30 paisa for Indian clients and $0.005 for global clients.
You have three options to choose writer visibility while submitting your project. These are as follows: a) Submit project to all writers, b) Submit project to writers based on writers’ stage, c) Submit project to specific writer
You have to wait for some time. You will get bids from different writers. You can compare writers based on rating, portfolio, previous work done, writer stages, and bid price. Choose the best one.
Click on project title; project detail page will open. Click on ‘Assign Project’ for the selected writer.
You can communicate with the writer through Whiteseeker chat system. You can explain about project requirement to the hired writer. Also, you can ask about sample work to any writer before assigning any project work.

Payment

Posting project is free, but to hire a writer for your project, you must have money equal to project cost in your account. This money is reserved with us, and it will be paid to the writer only when the project is completed.
Please go to 'Payment' page. Insert money amount and click on 'Add Fund.' After that, you will be redirected to a payment gateway, and you can pay amount via different payment methods.
No. We don’t charge any fees from our clients. There is no charge for posting project. You just need to pay the writer for your result content. We charge commission fees from writers only.
Yes. We will suggest you to keep some amount always in your account. This money you can utilize for new projects. You can deposit money in the range of Rs.250 – Rs.50,000 or $5- $1000.
On ‘Payment’ page there is a section ‘Payment History’ where you can check your account transactions history.
No. We don’t charge any type of tax from client users to use our services.

Support

It seems like your account is banned due to an inappropriate activity performed by you. You can submit a help request through help page if you think it was banned incorrectly.
You have to create a ticket in Help page under 'Withdraw' subject type. You will also have to mention the reason for withdrawing money. We will deposit requested amount to your PayPal/bank account based on White Seeker policy.

Account

On Homepage click on Register link and choose ‘Register as a writer.’ Enter all the details and submit it. You will receive an email from us. Click on confirm button and login to your account with username and password. Now your account is activated.
Yes. It’s necessary for all the writers to give language-based skills test. Based on this test, we measure writer’s efficiency in language.
You have to score at least 60% to pass the test. Based on your score you will get language test grade.
For profile related information click on your profile picture on header menu and select ‘My Profile.’ You can view or edit your all profile pertaining information here. For skills related information go to ‘My Dashboard’ and you can add/edit/remove your skills related info.

Project

You have to go to ‘All Projects’ menu and you will get all pending projects.
In front of every project there is a button ‘Make a Bid.’ You click on this and enter your bid price, bid comment, deadline date, and then submit it.
Content-Type refers to which type of content client wants. It may be an Article, Blog, Web Content, Technical Content, etc. The category refers to a class of content requirement. It may be Arts & Entertainment, Social media, Business, Accounting, Sports, etc.
It is not very difficult, to get your first project. Let us help you with some tips to get the first project. a) Keep exploring work, b) Make bid for every project if you think you can do, c) Add your profile picture, d) Your profile should have sample work, e) Your bid price and comment should be better than other writers
We will suggest you to add your sample work in your portfolio so that the client can check your work there itself. If still, the client forces you to share sample work link on chat then, it's up to you whether you want to share it or not.
You can chat with the client through Whiteseeker chat server. Although you cannot initiate chat unless the project is assigned to you, the client can begin it first. Once you are hired by the client, then you can directly chat with them.
In this case, the client will have the alternative to close the project. We will suggest you to communicate with the client and inform him for the delay with justifiable reasons. Further, before taking new project ensure you can provide content within the predefined timelines.
Client can either accept content, request for rework or reject content. In case of 'request for rework' action you have to modify content based on review comments and send it back to the client.

Payment

No. Whiteseeker doesn't charge for bidding on projects, and there is no limit to bid on projects. We just take 10% service commission charge from project cost.
We take money equal to project cost from the client in advance. We secure and hold the payment until the project is completed. Once the client accepts your content, we deposit project amount in your Whiteseeker account.
Once your account reaches Rs.250 or $10, then you can request for withdrawing money from the account.
On ‘Payment’ page you can find your last fund request. For transaction history on the same page, there is section ‘Payment History’ where you can check your account transaction history.
Whiteseeker charges only 10% service commission from writers on the completed project.
Writers will be charged 18% GST on 10% service commission for completed projects.

Support

Never. Once writer starts working on a project, then the client cannot edit/cancel/close the project. If the client wants to share more project details, then there is a chat system to communicate. But the client cannot close the project in between, although if project deadline is crossed client has an open option to close the project. So, in case of delay, it’s writer responsibility to inform the client and tell the exact date of completing result and also reasons for the delay.
It seems like your account is banned due to inappropriate activity performed by you. You can submit help request through Help page if you think it was banned incorrectly.